What is it like to shop at Mike Brown Chrysler Dodge Jeep Ram? Here we go above and beyond to deliver to our customers the finest shopping experience. Whether you visit us to shop for your dream car or to get your vehicle in for service, you can always expect a great experience at Mike Brown Chrysler Dodge Jeep Ram. Learn more about our signature easy-going shopping experience from our customers here.
5 out of 5 stars
Ty and Terry were great! I love my new Jeep and I am so thankful to them for making it possible. Highly recommend!!
Our experience at Mike Brown Chrysler Dodge was terrific! We located the 2020 Ram 2500 that we wanted online during the weekend (they were closed) and checked on the availability. At 8:05 the next business day Terry Sparks contacted us to confirm that it was available and said that he would hold the vehicle for us to come look at. When we got to the dealership later that afternoon Terry already had the vehicle detailed, full of fuel and ready to go. They were true to their word on the price and even gave a us an additional discount. The paperwork process with Kevin Harrison was quick andeasy; with very little pressure to buy "add-ons". Overall, we had a great experience with Terry and Kevin that made the "pain" of purchasing a new vehicle better.... More
Great service and quick. Zach and Casey were knowledgeable and thorough. Definitely be back and will refer my friends their way.
I put a call into Craig Hoffman and told him the exact vehicle on their lot that I wanted. I gave him the VIN # of our trade in, sent him a few more personal details for the loan app and literally showed up, signed the papers and drove away in our brand new pickup! We spent literally 30 minutes total at the dealership! Easiest auto purchase we have ever made!!!! Go see Craig Hoffman at Mike Brown Chrysler Dodge Jeep!. Super nice guy, and it was the best car buying experience ever! You will not be disappointed!
Casey had excellent customer service today first time usually mike brown as I just moved here and I will definitely be back for future needs.
This dealership is the BEST I have EVER seen in my 50 years. I have bought 2 cars in 6 months (including today) and was in and out both times under 90 minutes. Kyle and Ty are the BEST I HAVE EVER EVER worked with. Whatever you are looking for or if you don't even know what that is go to them and I promise you will be so happy. If I could do a commercial for everyone to see and go there I would hands down! Thanks guys...
Having bought several vehicles from Mike Brown Chrysler Dodge Jeep, I can say without hesitation they are an excellent dealer. The most recent three transactions have been with Juan M, who is a very experienced salesperson. He knows how to treat customers right and how to negotiate well. Not only do I recommend Mike Brown C-D-J, I recommend you visit Juan M.
EXCELLENT CUSTOMER SERVICE & A CUT ABOVE ALL OTHERS
Have purchased Jeep & Chrysler vehicles many times over 40 years, and Terry Sparks and the Mike Brown dealership was such a positive experience, Excellent customer service, beyond anything I've experienced.
Very honest, straight forward, cut right to the chase on numbers, the paperwork was exceptionally fast, (major kudos for that !) and I was out the door in 30 minutes. I'm not joking. Best of all, this is a sweet ride Cherokee ! Very happy.
Thank You Terry Sparks & Mike Brown CDJ. I will be forever in your court. You rock BIGTIME ! Your service & professionalism are exactly what customers are seeking. Please keep up the great work & don't change a thing. I shall return !... More
This was by far the best experience I've had at a car dealership. We traded in 2 vehicles and got a fair value and the salesman, Juan, was kind and not pushy. We were in and out of finance in less than 15 minutes. Ty was personable and made the finance experience painless. Definitely will be going back here in the future!
Could not have asked for better service. Terry was the perfect salesperson! He spent quality time showing how to use some features on my Ram, specifically the Bluetooth which will definitely come in handy on road trips. My husband and I were in and out in less than 2 hrs.
Went back for wash today, ordered my running boards. Everyone so very helpful and terrific/ knowledgeable of their jobs. I would recommend going to Mike Brown's for all your vehicle needs/ purchases.
Thank y'all so much for a fantastic experience!! Margarete