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Map 4970 E Highway 377, Granbury, TX (817) 730-4568
Home / About Mike Brown Chrysler Dodge Jeep Ram in Granbury, TX / Mike Brown Chrysler Dodge Jeep Ram customer reviews in Granbury TX

Check out our latest reviews below!

What is it like to shop at Mike Brown Chrysler Dodge Jeep Ram? Here we go above and beyond to deliver to our customers the finest shopping experience. Whether you visit us to shop for your dream car or to get your vehicle in for service, you can always expect a great experience at Mike Brown Chrysler Dodge Jeep Ram. Learn more about our signature easy-going shopping experience from our customers here.

116 Testimonials
5 out of 5 stars
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Professional, courteous, and best of all...they actually listened to us! We had a disappointing experience with a different dealership and walked away from them. I’m so glad we did because it lead us to Mike Brown. The sales person, James, wasn’t pushy. He listened to me about what we needed from a pickup. The finance person, Ty, didn’t try to shove extras into our contact. He found us a great interest rate and drew up the paperwork in a matter of minutes. The whole experience, start-to-finish was efficient and friendly. We were finished in less than 1 1/2 hours. (Such a relief after spending 4-5 hours turning down “extras” at the other dealership earlier in the week.) James was kind enough to stay after-hours so that my husband could bring our trade-in and add his signature to the paperwork. I can’t say enough about how very enjoyable this experience was. Thank you!!... More
Gina “Sue” Kelly
2021-02-05
Mike Brown Chrysler Dodge Jeep and James Osborn was professional, courteous, warm and friendly in our purchase of a GMC pickup. Refreshing, especially after a bad experience at another dealership earlier in the week. Made the process so simple and quick, the Finance department expeditiously processing the paper work to sign minimizing our time at their dealership, staying after hours to complete the purchase. Mike Brown Auto Group put the customer first, treating us like family, reminding me that there still are businesses that appreciate what it takes for a positive customer experience so that the customer will come back in the future, building a warm friendly relationship. Give Mike Brown Auto Group a chance to assist you in purchasing your next vehicle.... More
ken niles
2021-02-04
I had another great experience at the service dept! Shanna and the mechanics did an awesome job on my 2009 Ram 1500! 300k miles here we come! Mike Brown has been maintaining this truck since 2011and I can't bring myself to trade it in. There is no reason to.
Alan Edwards
2021-02-03
We purchased a 2021 Doge Ram on Jan 23, 2021. Juan Metal was our salesman and he was amazing. Juan was knowledgeable, patient, kind and helpful. Ty in finance was quick and funny. The whole process was an excellent experience.
Kim Reed
2021-01-23
My wife and I went in to look at a new car and ended up walking out with two cars. I like the way they deal, bring you a price and you say yes and no. None of that back and forth to try and get more money out of you. I recommend them if you need a new car.
Todd Looman
2021-01-20
We had an AWESOME experience purchasing our 2021 Gladiator here!! Their customer service is A+! This was no doubt the easiest vehicle purchase we’ve ever made. Thank you Brent Cory for all of your upfront help working with us!! We were able to work out most of the details by phone/text before ever even going to the dealership. Financing was super easy too!! Thank you Ty Vickers for making this part so quick and easy. We will definitely return the next time we buy!!
Amy Ganninger
2021-01-14
Purchased a truck at this dealership today. Sales associate Terry Sparks was a pleasure to work with. He was most helpful while being low key and very knowledgeable. The entire transaction was the best I have experienced in my fifty years of buying dozens of cars. Pricing was fair and full disclosure was offered with no hidden fees. I highly recommend Terry and the Mike Brown Ram dealership.
Martin Sutter
2020-12-01
We have bought 2 vehicles!! Great people!! If you need a good vehicle this is the place to go! We will continue to buy from here! Craig Hoffman is the best salesman we have ever had!! Go see him?
Carla Sparks
2020-11-28
This is the second time I have bought a vehicle at Mike Brown now, and both times it has been a great experience. Today Craig Hoffman helped me trade in my old car for a new one, and he took the time to listen to what I wanted and liked. He was extremely helpful and very friendly and professional throughout the entire process. In the finance department, Harley Vickers, who helped us buy our previous vehicle from here, was also extremely helpful, professional and honest throughout the process. Overall, both of these gentlemen helped make what can sometimes be a long stressful process into a quick and great experience. We definitely recommend going to Mike Brown to anyone looking for a new or used car- these guys won’t let you down!... More
Lela Sorondo
2020-11-25
The best dealer experience I have ever had. James Osborn was our salesman. Great guy! He made the process easy and seamless. Took the time to make sure we understood all the features on the vehicle before we left, and has made himself available for any follow up questions we may have. There was an issue with the air bag system, and it was handled promptly. Would definitely recommend them to others!
Laurie Waite
2020-11-14
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Mike Brown Chrysler Dodge Jeep Ram
4970 E Highway 377
Granbury, TX 76049
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