Professional, courteous, and best of all...they actually listened to us! We had a disappointing experience with a different dealership and walked away from them. I’m so glad we did because it lead us to Mike Brown. The sales person, James, wasn’t pushy. He listened to me about what we needed from a pickup. The finance person, Ty, didn’t try to shove extras into our contact. He found us a great interest rate and drew up the paperwork in a matter of minutes.
The whole experience, start-to-finish was efficient and friendly. We were finished in less than 1 1/2 hours. (Such a relief after s... More
2021-02-05
Mike Brown Chrysler Dodge Jeep and James Osborn was professional, courteous, warm and friendly in our purchase of a GMC pickup. Refreshing, especially after a bad experience at another dealership earlier in the week. Made the process so simple and quick, the Finance department expeditiously processing the paper work to sign minimizing our time at their dealership, staying after hours to complete the purchase.
Mike Brown Auto Group put the customer first, treating us like family, reminding me that there still are businesses that appreciate what it takes for a positive customer experience so t... More
2021-02-04
I had another great experience at the service dept! Shanna and the mechanics did an awesome job on my 2009 Ram 1500! 300k miles here we come! Mike Brown has been maintaining this truck since 2011and I can't bring myself to trade it in. There is no reason to.
2021-02-03
We purchased a 2021 Doge Ram on Jan 23, 2021. Juan Metal was our salesman and he was amazing. Juan was knowledgeable, patient, kind and helpful.
Ty in finance was quick and funny. The whole process was an excellent experience.
2021-01-23
My wife and I went in to look at a new car and ended up walking out with two cars. I like the way they deal, bring you a price and you say yes and no. None of that back and forth to try and get more money out of you. I recommend them if you need a new car.
2021-01-20
We had an AWESOME experience purchasing our 2021 Gladiator here!! Their customer service is A+! This was no doubt the easiest vehicle purchase we’ve ever made. Thank you Brent Cory for all of your upfront help working with us!! We were able to work out most of the details by phone/text before ever even going to the dealership.
Financing was super easy too!! Thank you Ty Vickers for making this part so quick and easy.
We will definitely return the next time we buy!!
2021-01-14
Purchased a truck at this dealership today. Sales associate Terry Sparks was a pleasure to work with. He was most helpful while being low key and very knowledgeable. The entire transaction was the best I have experienced in my fifty years of buying dozens of cars. Pricing was fair and full disclosure was offered with no hidden fees. I highly recommend Terry and the Mike Brown Ram dealership.
2020-12-01
We have bought 2 vehicles!! Great people!! If you need a good vehicle this is the place to go! We will continue to buy from here! Craig Hoffman is the best salesman we have ever had!! Go see him?
2020-11-28
This is the second time I have bought a vehicle at Mike Brown now, and both times it has been a great experience. Today Craig Hoffman helped me trade in my old car for a new one, and he took the time to listen to what I wanted and liked. He was extremely helpful and very friendly and professional throughout the entire process. In the finance department, Harley Vickers, who helped us buy our previous vehicle from here, was also extremely helpful, professional and honest throughout the process. Overall, both of these gentlemen helped make what can sometimes be a long stressful process into a qui... More
2020-11-25
The best dealer experience I have ever had. James Osborn was our salesman. Great guy! He made the process easy and seamless. Took the time to make sure we understood all the features on the vehicle before we left, and has made himself available for any follow up questions we may have. There was an issue with the air bag system, and it was handled promptly. Would definitely recommend them to others!
2020-11-14