Dealership and salesman (Craig Hoffman) made purchasing a new vehicle very easy. We agreed on a price over the phone and they did all the paperwork before I arrived (after I sent them the information they needed). We were in and out in less than an hour! Friendly, professional and made purchasing a vehicle a great experience. Would highly recommend this dealership and salesman!
2021-04-23
I had a great experience with Terry Sparks.I bought a Certified Pre Owned Ram 1500. He was very quick to answer my questions and got me what I was looking for. Cannot recommend him enough. Deal with confidence!
2021-04-09
I worked with Juan Meraz this evening who found the truck perfect for me. Every day low prices removed the need to play games to haggle over price.
Was in and out of the dealership within 2 hours. I am very satisfied with the professionalism and courteousness of staff throughout the process. They earned my business!
2021-04-09
Fast, friendly and no haggling. Great used car buying experience. Terry and Ty were a pleasure to work with. I would definitely recommend this dealership.The entire purchase took about an hour.
2021-04-07
The service department goes above and beyond expectations. They have a fast response time for repairs & maintenance. Our service adviser Ian is fantastic, we give him 5+⭐⭐⭐⭐⭐⭐. Also the sales department is just as great!
2021-04-01
Amazing Service! If I could give them more than 5 stars I definitely would. I had Kyle Porter help me with the process of purchasing my New 2021 Ram Rebel, and it was just a breeze. I am not located near Gransbury, so purchasing a vehicle that was miles away was nerve wrecking to me but as soon as we started the process, Kyle was great & quick at communicating with me, very attentive service. I’m a proud owner now, and that’s thanks to Kyle and the team at Mike Brown Chrysler Dodge Jeep Ram Dealership!
2021-03-20
Professional, courteous, and best of all...they actually listened to us! We had a disappointing experience with a different dealership and walked away from them. I’m so glad we did because it lead us to Mike Brown. The sales person, James, wasn’t pushy. He listened to me about what we needed from a pickup. The finance person, Ty, didn’t try to shove extras into our contact. He found us a great interest rate and drew up the paperwork in a matter of minutes.
The whole experience, start-to-finish was efficient and friendly. We were finished in less than 1 1/2 hours. (Such a relief after s... More
2021-02-05
Mike Brown Chrysler Dodge Jeep and James Osborn was professional, courteous, warm and friendly in our purchase of a GMC pickup. Refreshing, especially after a bad experience at another dealership earlier in the week. Made the process so simple and quick, the Finance department expeditiously processing the paper work to sign minimizing our time at their dealership, staying after hours to complete the purchase.
Mike Brown Auto Group put the customer first, treating us like family, reminding me that there still are businesses that appreciate what it takes for a positive customer experience so t... More
2021-02-04
I had another great experience at the service dept! Shanna and the mechanics did an awesome job on my 2009 Ram 1500! 300k miles here we come! Mike Brown has been maintaining this truck since 2011and I can't bring myself to trade it in. There is no reason to.
2021-02-03
We purchased a 2021 Doge Ram on Jan 23, 2021. Juan Metal was our salesman and he was amazing. Juan was knowledgeable, patient, kind and helpful.
Ty in finance was quick and funny. The whole process was an excellent experience.
2021-01-23